TeamRun
A quick tour
The console, your network's front page, and a member's own app.
TeamRun is a pickup business your own members grow: riders collect, a partner does the work, riders bring it back, and members bring the customers and earn on every order in their team.
Today
Booked today, orders To call and with No rider yet, what's At the door, With partners and Ready, what was Delivered today and who Joined today. Waiting on someone lists the orders that need a push.
Money
This month's Sales, what You keep, and what went to Partners, the Team, Bonuses earned and Riders and calls. Where it went shows it as one bar.
The console
On the right: Orders, People, Money, Team pay, Prices & areas and Setup. A red number on a tab means something there needs you.
Your network
Front page opens your network's own page, where customers book a pickup, track an order and join. Every member signs in to an app of their own: their balance, their team, their wallet and a link to share.
Name and set up your network
The name everybody sees, your links, pickup times, and Paystack.
Everything about your network is in Setup.
Your network
Type the Name everybody sees, pick a Colour, add your Customer service line, then press Save. Add a Logo underneath. Your members, riders and customers see your name and logo on every page, never ours.
Your links
Front page, Join and Sign in sit at the top, each with Copy. The front page has a QR code too.
Pickups
Write your Pickup times, one a line, and how many hours until things are Back within. Payday is the day the week's payout goes out.
- Call every new customer before sending a rider: customer service rings each new order first. Leave it on.
- Customers can book on your front page: turn it off if only members and customer service should book.
Getting paid
Paste your Paystack secret key and press Turn on. Every payment goes through Paystack: cards, transfers, and the cash a rider collects, which the rider pays in on the spot.
Bonus account
Once payments are on, add a second bank account for bonuses. Every payment sends the bonus share straight into it, so bonus money never mixes with yours.
Prices and areas
Your services and items, partner prices, and your areas.
Open Prices & areas in the console.
Prices that build themselves
Every item shows how its price is made: the partner's price, your profit, and a share of the trip. The trip is spread across the typical order, so pickup and delivery are free on every order big enough. Prices round up to the nearest ₦50.
Press Edit on a service to change its items, or Add for a new item. Another service adds a service of its own.
What each partner charges you
The grid on the right has a column for each partner. Type their price for each item, then press Save prices. Every price that moves is logged.
Areas
Each area lists its riders, the partner for each service, the order size that gets free delivery, and the charge under it. Press an area to change it, or Add a new one.
Team pay and bonuses
The team's share, the seven levels, ranks, and bonuses.
Open Team pay in the console.
The team's pay
- You keep at least: the part of every order's profit that is always yours.
- The team's share: the part the team shares, split down seven levels (L1 to L7, adding up to 100).
- Active means an order in the last: levels 2 to 7 are paid only to members who, or whose team, had an order in that many days.
A usual order on the right shows one typical order: the partner, the trip, Paystack and VAT, the profit, each level's share, the bonuses, and what you keep.
It won't let you lose
Every setting is checked before it saves. A setting that would leave you less than your part is refused, with the reason under it.
Ranks
Each rank has the People brought and Team depth it takes, and the Levels paid. Members rise by themselves and never go down.
Bonuses
Welcome bonus, the bonus For bringing somebody, the Payout threshold and the Calculator's average order. Bonuses are built only from the profit real orders make, set aside in your bonus account, and paid in one go. Apply to everyone brings existing members onto new amounts.
Riders, customer service, prices and withdrawals
The usual fees for riders and customer service, how prices round, the card fee, and the withdrawal rules (how long money is held, the smallest payout, and the transfer fee members pay).
Your people
Members, riders, customer service, partners and customers.
Open People in the console.
Members
Every member, with their rank, how many are in their team, their phone, and what they've earned. Members marked no orders yet have never had an order of their own.
Workers and partners
Riders, Customer service, Managers and Partners each have a tab. A rider or customer service can have their own fee per order, or a salary. Customers lists everyone who has ordered.
One person
Press someone to see their details, their team and their money. Pay out what's built up pays one member's bonus when it's ready.
Open as them
Open as them shows that person's own app, exactly as they see it, with a Leave at the top to come back. While you're viewing, their bank account and PIN can't be changed.
Inviting people
Copy the join link and send it. Whoever joins from it starts with their welcome bonus.
An order, start to finish
From booking to delivered, through customer service, the rider and the partner.
Booking
Orders come from three places: a member books for themselves or for someone, a customer books on your front page, or customer service books for a caller. Book a pickup in Orders books one yourself.
The call
With Call every new customer on, customer service rings each new order and presses Confirmed (or No answer). Then the least busy rider in that area gets it.
At the door
The rider counts the items in their app, and the customer pays: by card or transfer, or in cash, which the rider pays in through the app on the spot. An order under the area's minimum gets the Delivery and service charge.
At the partner
The rider drops it at the partner, who marks it Received, then Ready. The rider collects it and brings it back.
Delivered
When it's delivered, the shares are paid out to the team, seven levels up, and the order builds their bonuses.
The tabs in Orders follow it along: To call, At the door, With the partner, Coming back, Delivered.
The member app
What a member sees: Home, sharing, Team, Wallet and More.
Every member signs in on your network's Sign in page with their phone and a PIN.
Home
Their Balance at the top, then Book for me and Book for someone. Share holds their own link with Copy link, WhatsApp and QR code. Anyone who orders or joins from it is theirs.
Team
Their rank, everyone in their team level by level, and what it takes to reach the next rank. If everyone brings shows how a team grows.
Wallet
Their Balance, made of Orders and Bonus, what's Ready to withdraw, and what's still clearing. Tapping the bonus shows how far they are to the withdrawal threshold, and the calculator shows the orders that get them there.
More
Their Bank account, My QR code, and Notifications.
Money and payouts
Sales and what you keep, the bonus account, and the weekly payout.
Open Money in the console.
This month
Sales this month, what You keep, the Team, Bonuses earned, Partners, and Riders and calls.
The bonus account
Bonus money goes into a bank account of its own, so it never mixes with yours. The card shows what was Sent there, what was Paid out from it, what Members have earned, and what is Still promised. Until you add the account in Setup, it says bonus money is going into your main account.
Pay out what's built up pays every member whose bonus is ready. You can also pay one person from People.
The weekly payout
This week's payout lists everyone being paid on payday, order earnings and bonuses on their own lines, with the transfer fee off each. Waiting to be paid shows who is still under the smallest payout. Past payouts keeps every week.