Acceptable Use Policy
The short list of things that get an account closed.
Use it lawfully
Nothing illegal in your jurisdiction or ours: no fraud, no scams, no money laundering, no sale of illegal or stolen goods, no exploitative or non-consensual content, no infringement of other people's work.
Don't abuse the platform
No attempts to break in, probe, overload or disrupt the platform or anyone else's account; no malware; no scraping other tenants; no reselling raw platform access.
Don't misuse messaging
No spam. Marketing email sent through the platform follows the law where you send it — including a truthful sender, a working way to opt out, and a postal address where one is required. A person who says stop is never contacted again.
Respect other people
No harassment, no impersonation, no content designed to deceive. Storefronts must not claim to be something they are not.
Third-party rules
Whatever runs through our providers — payments, email, hosting — must also keep their rules. A violation of Stripe's or Paystack's terms is a violation of ours.
Enforcement
Depending on severity we may warn you, remove content, suspend a feature, or suspend or terminate the account — immediately where the risk is serious. Pancho judges severity at its sole discretion. Report abuse from the Support page and a person will look at it.