Privacy Policy
What we store, why we store it, and what we never do with it.
Who holds your data
Pancho operates this platform and every storefront on it, and is the controller of the account and billing data described here — whichever brand name you signed up under.
What we store
Your account details (name, email, phone if you gave one), your subscriptions and billing history, the settings of anything you run here, and the content you create with the tools. Card numbers never touch our servers — they go straight to the payment processor (Stripe or Paystack, depending on your currency) and we keep only the last four digits and the expiry so you can recognise your card.
What we use it for
Running your account, taking the payments you have agreed to, answering your support messages, and the service emails that come with an account — receipts, renewal notices, security notices. We do not sell your data, and we do not use it to advertise to you.
Who else touches it
Only the processors the service cannot run without: our payment providers (Stripe, Paystack), our email delivery provider, and our certificate authority (Let's Encrypt) for web addresses. Each receives the minimum it needs. That's the whole list.
How long we keep it
While your account stands, plus what tax and payment rules require afterwards — billing records are kept for seven years. Cancelled accounts keep their files for one hundred and eighty days, then the files are archived and removed.
Your rights
You can download everything we hold about you from your account page, correct your details there, and ask us to delete your account — which we do, subject to the records the law makes us keep. Ask anything about your data from the Support page; a person answers.
Security and breaches
Data is encrypted in transit, access is limited to those who need it, and if a breach ever puts your data at risk we will tell you without undue delay after we become aware of it.
Children
The platform is for people who can enter into a contract, and is not directed at children.
Changes
When this policy changes in a way that matters, we tell you on the platform. The version and date at the top are the record.