Welcome to Reelty

Getting started with Reelty

Reelty shows your properties as a TikTok-style video feed. Buyers swipe, watch the walkthrough, and book a paid inspection right there. Follow these steps to go from nothing to a live, shareable feed.

1. Set your business details

1. Open Settings.
2. In Business, enter your business name.
3. Set your default inspection fee — what a buyer pays to book a viewing. You can override it per listing later.
4. Tap Save settings.

You can add Paystack keys later (Settings → Payments). Without them, Reelty still works — you just record bookings and payments by hand.

2. Add your first listing

1. Open Listings and tap + Add listing.
2. Pick the property type:

• House — bedrooms, bathrooms, size, title document.
• Land — plot size, title document.
• Rental — type of place, bedrooms, rent period, available date.

1. Paste a walkthrough video link (YouTube, Vimeo, or a direct video link). This is what plays full-screen in the feed.
2. Add photo links for the gallery.
3. Enter the price (sale price, or rent for a rental).
4. Set the inspection fee, or leave it blank to use your default.
5. Save.

The listing is live in your feed immediately.

3. Check your feed

1. Open Settings → Share links.
2. Next to Listing feed, tap the open icon.

That's exactly what a buyer sees: your video full-screen, price and details, and a Book Inspection button. Tap a video to play it with sound and controls. Swipe up for the next listing.

4. Share your feed link

1. In Settings → Share links, tap Copy next to Listing feed.
2. Paste it in your WhatsApp status, Instagram bio, Facebook page — anywhere buyers are.

One link shows every live listing. Later, each agent gets their own version of this link so their bookings are credited to them (see the Agents tutorial).

What Reelty costs

Nothing up front — no monthly fee, no setup fee. The platform keeps 10% of each paid inspection fee and 10% of the full sale amount of each closed sale. No bookings, no sales — no cost.

Running it day to day

The daily loop: handle bookings, run deals, share documents, answer messages.

1. Handle an inspection booking

When a buyer pays for an inspection in the feed, it appears in Bookings marked Paid.

1. Open Bookings and tap the booking.
2. Tap Approve and confirm the viewing time with the buyer.
3. After the viewing, mark it Completed.

That's the whole lifecycle: paid → approved → completed. The paid amount is verified by Paystack and can't be edited afterwards. If the buyer came through an agent's link, that agent is credited automatically.

To add a booking by hand (a buyer who called or walked in): tap Add booking, pick an existing customer or type a new one, choose the listing, date and time. No online payment needed.

2. Open a deal

A booking is just the viewing — the deal is the sale.

1. Open Deals and tap New deal.
2. Pick the listing (search by name, area or price) and the buyer.
3. Save.

Move the deal through its stages as it progresses (Enquiry → Offer made → Deposit paid → … → Closed). You can rename the stages in Settings → Your workflow.

3. Record a deposit and installments

1. Open the deal.
2. Record the deposit — amount and method (cash, transfer or card).
3. Set up the installment plan: total, number of installments, due dates.
4. As the buyer pays each installment, mark it paid. The balance updates itself.

4. Close the sale

1. Open the deal and tap Close sale.
2. Enter the final sale amount.
3. Reelty shows the split on the spot — the platform's 10%, the agent's commission, and what your company keeps. Confirm.

5. Share documents

Every deal has a document vault. Open the deal (or the customer's profile), upload the survey, deed, receipt or agreement, and choose per file whether the customer can see it in their portal or it stays internal.

6. Give the buyer a portal login

1. Open Customers and tap the buyer.
2. Tap Issue PIN.
3. Send them the Customer portal link (Settings → Share links).

They sign in with phone + PIN and follow the deal themselves — stage, payments, documents. No more "any update?" calls.

7. Read your inbox

Buyer messages from the feed land in Inbox. The buyer never sees which agent is behind a listing — every message reads as coming to your office — but Reelty records which agent's link they came through, so the credit still goes to the right person. Mark messages read or closed as you handle them.

Agents, commissions and payouts

Agents are marketers who share your feed and earn a cut of what they bring. You don't have to use them — but they're how your listings reach thousands of buyers.

1. Add an agent

Two ways:

• You add them: open Agents → Add agent, enter their name, phone and a PIN.
• They sign themselves up: share the Become an agent link (Settings → Share links). Turn self-signup on or off in Settings → Portal.

Either way, the agent signs in at your Agent sign-in link, opens their dashboard, and copies their personal share link. Anything booked or sold through that link is credited to them.

2. How the money splits

• Platform fee: 10% of each paid inspection fee and 10% of the full sale amount of each closed sale. Fixed.
• Agent commission on sales: the agent's cut of a closed sale's full amount — 5% by default. Override it per agent on their profile.
• Agent commission on bookings: the agent's cut of each inspection fee they bring — 50% by default.
• Your company keeps the rest.

Set both rates in Settings → Commission & payouts.

3. The agent wallet

Each agent has a wallet. Commission is credited the moment a booking or deal completes — never before, so you never owe on a deal that fell through. Agents see every entry and their balance in their own dashboard.

4. Pay agents to their bank

Agents add their own bank details from their account screen. Then:

• Pay now — open Payouts, pick an agent, tap Pay now.
• Weekly sweep — run it from Payouts; every agent above the minimum gets paid in one go.
• Instant payouts — turn on Pay agents instantly (Settings → Commission & payouts) and commission is transferred the moment it's earned.

Set the minimum payout in Settings so tiny transfers don't eat bank fees (default ₦5,000). Agents with no bank on file simply carry their balance over.

5. Referrals — agents recruiting agents

Each agent has a referral link. Anyone who signs up through it becomes their recruit. When the recruit earns a commission, the referrer earns a referral bonus — 10% of it by default, paid out of your company share, never from the recruit's pay. Set the rate in Settings → Commission & payouts.

6. Keep an eye on things

• Agents — tap any agent to see their wallet, the agents they referred, and a View their feed button showing exactly what buyers see through their link.
• Suspend an agent from their profile — they're locked out immediately.
• Reports — top agents, commission paid, company keep.

Customizing Reelty — the Settings tour

Open Settings. Work through it top to bottom — most of it you set once.

Share links

All your public links in one place, each with a Copy button: the listing feed, agent signup, agent sign-in, customer portal and staff sign-in. Share these; don't type URLs by hand.

Business

• Business name — shown across the app and on your feed.
• Feed accent — Emerald, Gold or Teal; colours the feed's buttons and highlights.
• Default inspection fee — what a buyer pays to book a viewing. Any listing can override it.
• Support phone / WhatsApp / hours — shown to buyers as your contact details.

Commission & payouts

• Agent commission on sales — default 5% of the full sale amount. Override per agent on their profile.
• Agent commission on bookings — default 50% of the inspection fee.
• Referral bonus — default 10% of a recruit's commission, paid from your share.
• Minimum payout — balances below this wait for the next payout (default ₦5,000).
• Pay agents instantly — on: commission goes to the agent's bank the moment it's earned; off: it accrues for the weekly sweep.

Your workflow

• Deal stages — one per line. Rename, add or remove stages to match how you actually sell.
• Booking status labels — call Paid / Approved / Completed / Cancelled whatever you like; the flow stays the same.

Feed default agent

What buyers see when they open your feed without an agent's link — your office name and an optional logo/photo.

Payments (Paystack)

Toggle Paystack enabled and paste your public and secret keys. Buyers pay inspection fees into your Paystack account; agent payouts are sent from it. Leave the secret key untouched to keep the saved one.

Notifications

• Push (ntfy) — instant phone alerts on new bookings, buyer messages and closed sales. Choose who gets notified.
• SMS (Twilio) — text customers automatically. Paste your Twilio SID, token and from-number.

Portal

• Require a PIN to look up — whether buyers must sign in to see their deal.
• Let agents sign themselves up — turns the public agent-signup page on or off.
• Demo mode — adds a /demo page with one-tap logins as any role, for showing the app. Turn it off before real customers use the app — while on, anyone with the link can sign in as anyone.

Staff

Add your back-office team here — name, phone, PIN. They sign in at your Staff sign-in link and get the day-to-day screens (listings, bookings, deals, inbox, customers) without owner settings.

Sharing your feed

A listing nobody sees never sells. Here's how to put your feed everywhere — and make sure every booking is credited to whoever sent it.

1. Share your main feed link

1. Open Settings → Share links.
2. Tap Copy next to Listing feed.
3. Paste it in your WhatsApp status, Instagram/TikTok bio, Facebook page, Jiji posts, email signature.

Buyers swipe through every live listing and book inspections without leaving the feed. Buyers can also tap Share on any listing to send it on — the share sheet offers WhatsApp and copy-link.

2. Give each agent their own link

Every agent has a personal share link in their dashboard. Anything that arrives through it — a paid booking, a buyer message, a sale — is credited to that agent automatically. The feed looks identical to the buyer; Reelty just knows who sent them.

So don't share alone: hand each agent their link and let them spread it.

3. Connect a custom domain

Want the feed on your own address, like homes.yourcompany.com?

1. Go to your Pancho account → Domains.
2. Add and verify your domain, point it at Reelty.
3. Your feed and share links now use your domain.

4. Embed a listing on a website

1. Open the listing and copy its embed snippet.
2. Paste the iframe into your website or Sitebuilder page.

The listing plays right on the page, Book Inspection button included, and resizes itself to fit. Good for a "Featured property" block.

5. Demo mode — show the app to anyone

Turn on Demo mode (Settings → Portal) and share the Demo link: one tap logs the viewer in as the office, any agent or any customer — no PIN. Perfect for pitching the app. Next to the link, Settings → Share links also gives you a ready-made invite message (what the app is + what to try) to copy and paste into WhatsApp or email along with the link — no need to explain the app from scratch. Turn it off once real customers are using it.

Become a Reelty agent — get paid to share property videos

Someone sent you this because they think you'd make a good Reelty agent. It costs nothing to join. Here's the deal.

What you do

A realtor runs their listings as a TikTok-style video feed. You get your own link to that feed. You share it — WhatsApp status, Instagram bio, group chats. When someone who opened your link books an inspection or buys a property, you earn a commission automatically. The link tells Reelty the buyer came from you.

No buying, no holding property, no handling money. Just sharing.

What you earn

• On every paid inspection booking you bring — a share of the fee (typically half).
• On every closed sale you bring — a percentage of the sale amount, set by your realtor.
• On agents you refer — recruit other agents with your referral link and earn a bonus on their commissions, paid by the company, never from your recruit's pay.

Earnings land in your wallet the moment a booking or deal completes, and are paid to your bank account.

How to sign up

1. Tap the agent signup link you were sent.
2. Enter your name, phone number, and pick a PIN.
3. Sign in to your agent dashboard.
4. Copy your share link and add your bank details so you can get paid.

Then just share

Post your link everywhere. Watch your dashboard: every booking, sale and commission that comes through your link is listed there, with your running balance. The more people watch, the more you earn.